With extensive experience across all aspects of hotel operations and hotel management, Greg Sear can and does oversee every aspect of hotel operations and hotel management for his clients. Greg’s priority is always to protect the interests of the owner and to ensure that hotel management understand and support the owners objectives.
Chances are that you’re looking at this web site because your hotel property or the hotel property that you manage could use a little help. Well, you’ve taken the first positive step!
The second step is to arrange a time to have a ‘no obligation’ conversation with Greg Sear. By doing this, Greg will gain an understanding of your circumstances and you will have the opportunity to ascertain how best he may be of assistance to you, in order to reach the performance objectives your hotel property requires.
Sear Hospitality will conduct an extensive site inspection and will complete a an operational review of your hotel or hotel group. During this/these site visits, Greg will meet with the owners’ and/or management to ensure that he has a thorough understanding of any concerns and what the current objectives are. At the initial or subsequent site visit/s, Greg will also meet with departmental managers, which should identify any hotel operational issues in relation to distribution, hotel revenue, poor customer service/satisfaction, staff satisfaction/retention, hotel product delivery issues and additional hotel operational concerns. A strategy will then be developed for implementation, which will improve the operational performance of the hotel property and therefore will result in an increase in revenue.
Greg will work closely with management to ensure that the new strategy is implemented correctly, monitored and adjustments are made when and where necessary. Greg will drive management to achieve the hotel owners desired outcomes and stay in regular contact with the hotel owners to ensure that they are kept informed of progress at all times.
Greg conducts regular ‘review’ property site visits, which are imperative to ensure that the asset is presenting as per market expectations. It’s also a valuable exercise that provides the opportunity to build respectful relationships with management, therefore resulting in greater buy-in and support when implementing change and driving management to achieve objectives.
